As a multilingual call center, Ansafone has bilingual and multilingual specialists for answering services and order taking available 24/7.

Bilingual Call Center
Using a bilingual call center will vastly extend your company’s range for potential customers who speak other languages. According to the U.S. Census Bureau, 8.6 percent of Americans cannot speak English and they predict that this number will rise in the following years. To effectively communicate with those Americas who do not speak English, we recommend using one of our bilingual call centers. Also, 1 in 5 Americans speak a different language at home other than English and feel more comfortable conversing in that language. Our bilingual support will improve customer satisfaction.

Multilingual Call Center
With many international customers, Ansafone has operators that speak a wide variety of languages. Our multilingual employees will be able to communicate professionally in any language for better customer satisfaction. Our goal is to help your company boost sales revenue and improve customer service by creating a positive experience for customers of any nationality.

Spanish Call Centers
The Spanish speaking community in the United States is the largest and fastest growing minority and makes up 16 percent of the population. There are over 40 million Hispanics who find it easier and more efficient to communicate in their native language. Ansafone has many Spanish call centers and numerous highly trained employees fluent in Spanish that your company can utilize to ensure customer satisfaction for the Hispanic demographic in the United States.