Call Center Services

Ansafone is your one stop halt for all contact center solutions. Our Call Center Services provide a wide gamut of services from inbound, outbound, telemarketing to answering services. The call center provides services through its well trained and motivated customer service representatives. It operates both as bilingual and multilingual call center. 

We are spread across 8 US states. Ansafone’s customer satisfaction rate is well known throughout the industry. We combine both technological advances along with old fashioned customer services giving your business an edge.  

Ansafone's advanced technology, including its Computer Telephony Integration (CTI), Automatic Call Distribution (ACD), Dialed Number Identification Service (DNIS), Automatic Number Identification (ANI) and Digital Voice Recording (DVR), enables us customize each customer's telemarketing campaign to maximize effectiveness and efficiencies. Our IVR voice logger records every call, and can be sorted by a variety of queries.

Our CSRs are trained to work on to build rapport, ensure long term customer loyalty, handle upset customers and complaints and negotiate product deals. They aim to surpass all expectations.

Inbound Customer Care: Ansafone Contact Centers sales force assist you in selecting the programs that best suit your business needs. With our experience within the call center industry we have developed numerous templates and scenario studies that best capture and encapsulate your venture concept or meet your business objectives and needs.

Outbound Call Center:  Ansafone can handle all pledge mailings, certifications, and reporting vehicles. We generate hot sales leads for you.. Ansafone Contact Centers provides outbound programs designed to enhance customer Telemarketing service, member relations, follow-up, and retention programs. We have established expertise in fundraising for a number of not-for-profit organizations. 

Click here to get your Call Center Services quote or call us at 800-510-0514. 

B2B Telemarketing: At Ansafone we provide a unique marketing strategy for B2B telemarketing. It guarantees to give you maximum leads and close the sales too. Ansafone can handle all your outbound telemarketing needs from lead generation  to product sales. 

Answering Services: Ansafone has been in the call center business for over 30 years and has grown to be one of the largest bilingual answering services in Southern California. Our success has always been measured by your success. 

Click here to get your Call Center Services quote or call us at 800-510-0514.