Ansafone Contact Centers Named as Winner on to Customer Interaction Solutions Magazine’s 2010 Top 50 Outbound Teleservices Agencies Ranking

Santa Ana, CA - March 23, 2010 – Ansafone Contact Centers, a leading provider of contact center outsourcing services, announced today that they placed #28 on Customer Interaction Solutions Magazine’s 25^th Annual Top 50 Teleservices Outbound Ranking in the US Domestic Category.  Companies were ranked by the amount of billable teleservice minutes companies completed during the past year. 

Ansafone met the stringent criteria set by the editors of Customer Interaction Solutions to be included on this prestigious list.  Billable minutes were verified by the editors for accuracy and reliability.

“The Top 50 Teleservices Rankings offer our readers the most honest and reliable ranking of the companies,” said Rich Tehrani, CEO of TMC.  It is truly the benchmark for choosing large size, large capacity teleservice agencies.”

“It is gratifying to be recognized as one of the largest outsourced contact center companies,” said Randy Harmat, Ansafone’s President and CEO.  Our success comes from utilizing highly skilled, well trained people, leading edge technology and robust processes to deliver the best value added services to our customers.”

About Ansafone Contact Centers

Ansafone Contact Centers is a full service contact center company who has been providing superior service to their clients for over 40 years.  Headquartered in Santa Ana, CA, Ansafone has 10 contact centers in 6 states with multilingual capabilities.  Ansafone also offers offshore options through strategic partners.   The company provides excellent service through their focus on quality, a rigorous recruiting and hiring process, and a continuous improvement approach that delivers a quantifiable value and reduces overall costs.  Their client base is very diverse crossing over several industries within the Fortune 500. More information can be found at www.ansafone.com.

About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper. CIS has served as THE leading publication in helping the industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry.  CIS reaches more than 250,000 readers every month.  Please visit www.cismag.com.  

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