Direct Response Services – A Call Center Must-Have

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It’s an important promotional period for your brand. Media has been purchased for online, print ads, and television runs. The television media buys features airing times spanning all time zones in the USA and Canada. Some of the advertising time slots are during hours when the media buys cost less and are between 1:00am and 4:00am. You marketing shows a substantial number of consumers make purchases during those odd hours and during early afternoon timeslots.

Making the correct media buys is an important element in determining the success of marketing campaigns. Afterall, brands are making appeals to consumers to purchase their product. If the most promising consumers never see the ads, it’s an opportunity lost.

For some brands there is an additional need for call center services. This is where Ansafone Contact Centers can provide services 24/7/365. Ansafone’s On-Demand call center services are implemented to coodinate with advertising schedules. It’s during these advertising periods that calls reach a peak and the drop off until the next series of TV ads. Ansafone offers call center flexibility for our clients. When calls spike during the day our night, our team is there to answer On-Demand requirements.

Ansafone provides a cost-effective On-Demand approach for our clients that need Direct Response call center support. We use cross trained agent teams that can shift focus when needed to cover demand spikes. Ansafone uses our technology to route calls as necessary to agents trained to support your campaign. We assure that busy signals or dropped calls do not deter callers.

The Benefits Of Ansafone Call Center Direct Response Services

  • Reliable media driven call center services – 24/7/365
  • Cross trained sales agents provide a cost-effective support team
  • The real potential for increased sales conversions
  • Agent teams versed un up-selling and cross-selling techniques
  • Scheduling flexibility
  • A scalable On-demand approach
  • Scripts created in consultation with you our client
  • Complete data collection and daily service level reporting

Ansafone is truly and extension of you! Contact us and see how we can support your marketing calendar with industry leading call center services, (866) 309-3606. Visit us at www.ansafone.com