Whether you need to outsource your tenant communications on a full- or part-time basis, Ansafone has 40 years of experience assisting property management companies when they can’t afford to miss a call. Our innovative strategies have been used by large property management organizations looking for solutions to their problems, such as keeping lines of communication open even after normal business hours and on holidays. Property management call center services will be there to support you anytime, day or night.
Our bilingual call center has the skills and technologies required to ensure our agents can accurately screen each contact, and based on your specific protocol, take the appropriate action. We can assist with all security and maintenance dispatch needs such as, noise disturbances, parking violations, heating, AC, plumbing, and any property threatening conditions. In addition, we can provide detailed reporting and call resolution data so you have a clear and organized view of your tenants’ needs.
Whether you are a commercial, residential, or mixed-use property management organization, Ansafone has an approach that fits your requirements. We can even create a custom approach such as a Tenant Hotline – a number where tenants know they will be able to speak with a person regarding their issues.
Please contact us today (800) 510-0514 to find out how we can provide property management answering services to support your local office or an entire national team.