Answering services

Call Center with Inbound, Outbound and Bilingual Services

Ansafone Contact Centers is the leading outsourced contact center solution provider for organizations in the United States and Canada. We specialize in campaigns that require inbound and outbound call platforms and web-based interaction.

Our U.S. based company blends superior people development with first rate technology solutions to ensure our clients receive terrific service and results.

Through our superior CRM solutions; inbound IVR and ACD applications; and outbound CTI platforms, we provide clients with exceptional answering solutions, stellar outbound telephone marketing, key live-reporting with up-to-the-minute data, and an unbelievable sound to represent your business to your clients.

Development of outbound and incoming call campaigns using state of the art technology solutions blended with people development and training.

Key inside sales and telemarketing skill-sets focused on up-selling; cross-selling; new customer acquisition; survey and retention; extensive customer care solutions, including traditional answering service; customer support; and tier one and tier two help desk services

U.S. Based contact center staffed 24/7/365 with thousands of shared and dedicated agents

We welcome your interest and would enjoy speaking with you about your business.

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145 E. Columbine Avenue,
Santa Ana, CA 92707
(714) 560-1000, (800) 938-9009
Fax (800) 571-4763
sales@ansafone.com
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Latest News
12/15/2009
Ansafone Contact Centers Has Obtained PCI Compliance Certification
12/07/2009
Ansafone Contact Centers Names Geoffrey C. Barlow - VP, Client Relations and Global Services
11/10/2009
Sales Veteran Bret Butterfield Joins Ansafone Contact Centers As Vice President, Business Development & Marketing
11/03/2009
Ansafone Communications Changes Name to Ansafone Contact Centers: New Logo and Tagline Refreshes the 40 Year Brand
07/10/2009
Sales Veteran Bret Butterfield Joins Ansafone Contact Centers As Vice President, Business Development & Marketing
02/26/2009
Randy Harmat, CEO is nominated for 2009 Excellence in Entrepreneurship Awards by the Orange County Business Journal
02/01/2009
Aggressive sales and marketing plan being launched
01/15/2009
Stewart J Wolfenson joins as Director of Sales
01/10/2009
Randy Harmat on the board of west coast ATA chapter.
01/01/2009
No jobs are being eliminated despite economic slowdown
08/01/2008
Jennifer Oliveros joins SOCAP International
07/06/2008
Ansafone’s CEO, Randy Harmat, selected for MIT’s “Entrepreneurial Masters ” program.
07/03/2008
Ansafone Contact Centers celebrates 4th of July from coast to coast with Employee picnics and party’s .
06/20/2008
Ansafone joins SOCAP International as call center vendor.
06/18/2008
Ansafone & Telecenter form strategic relationship for offering customized call center solutions
06/17/2008
Ansafone & Prosodie International form strategic partnership for co-marketing customized solutions.
01/01/2008
Ansafone Contact Centers acquires key mid-west call center location in Kansas City, Missouri.
 
 
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